Orders are carefully prepared and dispatched within 1–2 business days. We offer complimentary UPS Express international shipping on orders over £50. You will receive a confirmation email with tracking details once your order is on its way. Delivery times may vary depending on destination, but we always aim to ensure your Chapters piece reaches you safely and promptly.
HOW LONG SHIPPING TAKES?
Once your package has been picked up from our warehouse, shipping will take these estimated times to be delivered:
EU / UK : 1-3 Business days
US : 2-5 Business days
CANADA : 2-6 Business day
AUSTRALIA : 3-7 Business days
Shipping Times are separate from Processing Times. Please be aware that all shipping carriers are experiencing shipping delays. We are not responsible for these delays and cannot guarantee shipping delivery times.
Unused and unopened items may be returned within 30 days of delivery for a full refund, excluding the original shipping cost. Return shipping costs are the responsibility of the customer. Please note that used, opened, or final sale items are not eligible for return.
International orders may be subject to additional taxes, duties, or customs fees imposed by the destination country. These charges are determined by local authorities and are beyond our control. Any applicable fees are the responsibility of the customer and are payable at the time of delivery.
